Refund Policy
Last Updated: May 15, 2026
1. Money Back Guarantee
We offer a 100% money-back guarantee if we fail to deliver your order within the specified timeframe (usually 24-72 hours for larger packages).
2. Eligibility for Refund
Refunds will be issued if:
- The service was not delivered as described.
- Your order has not started processing within 48 hours.
- You were charged twice for the same order.
3. Non-Refundable Situations
Refunds will NOT be issued if:
- Your social media account was set to Private during delivery.
- You provided an incorrect username or URL.
- Followers or engagement naturally drop over time (though we offer a refill guarantee for most services).
4. How to Request a Refund
To request a refund, please contact our support team at [email protected] with your order ID and the reason for the request.